The series “Simple English for the workplace” is a collection of phone conversations.
Those phone exchanges were with a customer in need for a refresher in English.
? Is this a training solution you might need for you or your collaborators?
- Public speaking
This topic is about what to say when presenting yourself. When in a new work environment, it is usual to introduce oneself particularly when public speaking.
- Face-to-face conversations
In a one-on-one discussion we have time to develop our thoughts, ask questions and explain ourselves. But in a business environment long explanations can become unproductive.
- Making phone calls
Most professional phone calls are aimed at reaching a specific person. The challenge is making sure the person understands what we have to say.
- Participating in a professional social event
Frederic shares his thoughts about an event his company organized. Do do so, he is using reported speech to describe something that happened.
- Feeling ill at work
Feeling ill at work is very uncomfortable. We find it hard to focus. People around us may look and feel awkward. As a result, we are in a sort of crisis situation.
- Organizing the schedule
This session is about scheduling, organizing and planning. What are the differences between planning and scheduling?
- Making small-talk
Small-talk is the best way to keep the conversation going without really saying much. It can be a very good strategy around the coffee-machine to avoid being pulled into a never ending conversation.
- Sharing bank-holiday activities
What we do during bank holidays and our spare time is something that people talk a lot about around the coffee machine and in the elevators. This is a form of small-talk.
- Commenting on meetings
Regarding business meetings people are usually hatters or lovers. Hatters find meetings to be a waste of time. Lovers just love the opportunity to interact and meet.
- Commenting on the results of the elections
Commenting on the elections is a hot topic. A fantastic topic for small-talk, the results of an election can also greatly influence business matters. Small-talk lovers will find it hard to resist the urge to comment on politics, while corporate strategists will try to understand the consequences for business.